An Introduction to Psychological Safety

The key to team engagement (includes resource links)

True Story

Several years ago, I worked for an HR director (I’ll call her Susan) who loved to talk as much as she loved her job. Susan was passionate about solving problems and building interdepartmental relationships. She had a sense of humor and could connect with just about anyone.

Here’s the “but”: When Susan met with managers and employees during monthly team meetings, she did most of the talking. Anyone observing…